fb 7's Privacy Policy

1. Definitions and Applicability

1.1 Definitions

Certain words and terms used in this Policy have specific meanings. "We", "our", or "fb 7" refers to the organisation that operates this platform. "You" or "user" refers to any person using any service of fb 7. "Personal information" refers to any information that can directly or indirectly identify a specific individual. "Processing" refers to any activity involving the collection, storage, use, disclosure, or deletion of information.

1.2 Scope of Applicability

This Privacy Policy applies equally to fb 7's main website, mobile application, live casino service, slots section, sports betting, and all other digital services. Whether or not you register with fb 7, visiting this website means the basic clauses of this Policy apply to you.

fb 7 respects the privacy of all users and strives to maintain the highest standards of data protection. To learn the full terms of our services, please read our Terms and Conditions page.

2. Data Collection

2.1 Information Provided at Registration

When opening an account with fb 7, you are required to provide certain information. This includes:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Your current address within Bangladesh
• National ID card or other government-issued identity document details (for identity verification)

2.2 Automatically Collected Information

When you use fb 7, certain information is collected automatically. This includes your device's IP address, browser type and version, operating system, pages visited, session duration, referral URL, and cookie-related data.

2.3 Financial Transaction Information

fb 7 collects necessary financial information when you make deposits or withdrawals. Our users in Bangladesh transact via bKash, Nagad, and Rocket. Transaction records associated with these mobile banking services — such as transaction date, amount, and reference number — are stored in our system. Full account numbers or PINs are never stored.

2.4 Gaming Activity Information

Information about your gaming history, bet amounts, win/loss records, and time spent on the platform is stored. This information is primarily used to improve service quality, ensure responsible gaming, and provide technical support.

3. Purpose of Data Use

3.1 Primary Purposes

fb 7 uses collected information for the following main purposes:

• Creating, managing, and securing accounts
• Processing financial transactions including deposits and withdrawals
• Providing customer support — via live chat and email
• Providing bonuses, promotions, and VIP benefits
• Complying with applicable legal obligations
• Preventing fraud and unauthorised access

3.2 Service Improvement Purposes

fb 7 continually improves the platform experience by analysing your usage patterns. We try to understand which types of games or services you prefer, so we can present more relevant content.

3.3 Communication Purposes

Important account-related notifications, security alerts, and OTPs may be sent to your registered email or mobile number. You may use the opt-out option for promotional communications; however, essential account-related notifications cannot be turned off.

4. Cookies and Tracking Technologies

4.1 Use of Cookies

Various types of cookies are used on the fb 7 website and app. Cookies are small text files stored on your device that make your experience easier.

4.2 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistical data to understand website usage patterns.
• Marketing Cookies: Used to present relevant promotions; you can disable these.

4.3 Cookie Controls

Through your browser settings, you will find the option to accept or reject most cookies. However, disabling essential cookies may cause some key fb 7 services to not function properly.

5. Data Disclosure and Third Parties

5.1 General Policy on Data Disclosure

fb 7 does not sell your personal information to third parties. However, information may be disclosed in certain specific circumstances, as described in detail below.

5.2 Service Provider Partners

fb 7 works with certain third-party technology and service providers, such as payment processing services, game providers, and cybersecurity firms. Only the necessary information is shared with these partners, and they are contractually bound to follow our privacy standards.

5.3 Legal Obligations

fb 7 may be required to provide information to authorities under court orders, government directives, or legal necessity. In such cases, information is provided only within the limits permitted by law.

5.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. You will be notified in advance of any such change.

6. Data Retention and Security

6.1 Security Measures

fb 7 uses industry-standard technology to protect your information. All data transmissions are encrypted via SSL (Secure Socket Layer) technology. Stored data is secured with AES-256-bit encryption. Access controls ensure that only authorised personnel can access user information.

6.2 Data Retention Period

fb 7 retains your information for as long as your account is active. Even after an account is closed or deleted, certain information may be retained for a specified period due to legal obligations, dispute resolution, and contract enforcement.

6.3 Response to a Data Breach

If a security breach occurs and it affects your information, fb 7 will notify you as quickly as possible in accordance with legal guidelines and take the necessary steps to address the situation.

7. Your Rights

7.1 Right to Access Information

You have the right to know what information fb 7 holds on your account. Contact our customer support team to receive a copy of this information.

7.2 Right to Correct Information

If any of your stored information is incorrect, you may request a correction. You can also update some information yourself from your account settings.

7.3 Right to Delete Information

Under certain conditions, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for marketing purposes. fb 7 will action your request within a reasonable time.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact fb 7's customer service team. Our team provides support in both Bengali and English, 24 hours a day, 7 days a week. For more information about us, visit our About Us page.

8. Protection of Minors

All fb 7 services are intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors. An age verification process is conducted at the time of registration.

If it comes to our attention that information from a minor has been collected by mistake, fb 7 will immediately delete that information and close the associated account. To learn more about responsible gaming, read our Responsible Gaming guide, which contains detailed guidelines on the protection of minors.

If a parent or guardian believes that a minor in their care has used this platform, please notify our support team immediately.

9. Policy Changes

fb 7 may amend this Privacy Policy when necessary. If significant changes are made to the Policy, a notice will be displayed on the website and registered users will be notified by email. The updated Policy will be considered effective from the date of publication.

Continued use of fb 7 after any changes means you have accepted the updated Policy. You have the right to close your account at any time if you do not wish to continue.

If you have general questions about this Policy or fb 7's services, visit our Frequently Asked Questions (FAQ) section, where answers to many common questions are provided.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us through any of the following ways:

fb 7's customer support team is always ready to assist you in both Bengali and English. We generally try to respond promptly after being contacted.

fb 7 respects your privacy and is committed to protecting your information. We believe a long-term relationship is built on transparency and trust. Thank you for using this platform.