Safe Experience

fb 7 Responsible Gaming Guidelines

fb 7 believes that betting and casino games are a form of entertainment — and entertainment is meaningful only when enjoyed in a controlled and mindful way. On this page we will explain how to set limits, recognise signs of a problem, and seek help when needed.

For Ages 21+ 24/7 Support Self-Exclusion Tools Safe Environment
Our Commitment

Gaming Should Be Enjoyable, Not Stressful

The safety of every member at fb 7 is our highest priority. Betting and casino games are enjoyable only when played within a set budget, with the experience itself as the goal rather than the expectation of winning. We want you to always stay in control.

Under our Terms and Conditions, all members must be 21 years of age or older. Opening an account or playing games as a minor is strictly prohibited. If we receive a report of such activity from any family member, we act promptly.

Our Privacy Policy explains in detail how we keep your information secure and what data is used for responsible gaming monitoring. Your personal information is never sold to third parties.

Remember: gaming is not a way to recover lost money. If you ever feel you are spending more time or money than you should, the tools and resources below will help you.

Age 21+ Requirement

To register at fb 7 and take part in any game or betting activity, a member must be at least 21 years old. Age is confirmed during account verification.

Protect Yourself

Self-Limit Setting Tools

fb 7 provides members with a number of tools to manage their own gaming activity. They are easy to use and can be activated at any time.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing one takes effect after a set delay.

Session Time Limit

Set a time limit for how long you play in one session. When the time is up, the system will automatically prompt you to end the session.

Loss Limit

If you lose more than a set amount, your account will automatically stop gaming for that day or week, helping you avoid larger losses.

Taking a Break

Take a break from gaming for a set period (from 1 day up to 6 weeks). While a break is active, logging in or placing bets will not be possible.

Self-Exclusion

Through long-term self-exclusion you can fully deactivate your account for anywhere from 6 months to 5 years. Once this step is taken, the account cannot be reactivated before the set period ends.

Direct Support

For help with any limit or exclusion, contact fb 7's 24/7 live chat. Our support team can assist in both Bengali and English.

If you have questions about how to use these tools, you will find step-by-step guidance on our FAQ page.

Stay Alert

Recognise the Warning Signs

Gaming-related problems develop gradually and are often hard to notice on your own. If you see the signs below, take action right away.

Spending beyond your budget: You are using money set aside for everyday essentials on gaming.

Chasing losses: You are placing larger bets to try to recover money you have already lost.

Being dishonest: You are hiding from family or friends how much time or money you are spending.

Unable to stop: You want to quit but keep coming back.

Emotional distress: You feel restless or irritable when you are not playing.

Personal relationships affected: Gaming is having a negative impact on your work, family, or social life.

fb 7's Commitment

What We Do for You

fb 7 is not just a gaming platform — it is a responsible service provider. We actively work to identify unhealthy gaming patterns and provide support to members.

  • Age Verification: Confirming age when opening an account is mandatory — minors are prevented from accessing the platform.
  • Activity Monitoring: When unusual or high-risk gaming patterns are detected, our team reaches out.
  • Advertising Policy: We never present gaming as a guaranteed way to earn money.
  • Respecting Self-Exclusion: If a member activates self-exclusion, no promotional messages are sent during that period.
  • Trained Support Team: Our support team is trained in responsible gaming and is able to help in a sensitive and understanding way.
  • Real-Time Limits: When a deposit or loss limit is set, it takes effect immediately.
Healthy Gaming

Habits for Safe Play

A few simple habits can keep your gaming experience positive at all times.

  • Set a fixed budget before you start playing and do not go beyond it.
  • Avoid playing for long stretches without a break — step away regularly.
  • Avoid playing when you are feeling stressed or anxious.
  • Keep gaming balanced with other activities rather than making it your only source of entertainment.
  • After a win, make calm decisions — set some of your winnings aside rather than betting it all again.
  • Talk openly with family and friends about your gaming.
Get Help

Where to Find Support

If you are having difficulties, do not try to face them alone — seek help. The sources below can assist you.

fb 7 Live Chat

Our 24/7 live chat directly helps members with setting gaming limits, self-exclusion, or taking a break. Support is available in both Bengali and English.

Email Support

You can also reach us directly by email. Our team responds as quickly as possible. Providing details in your email allows us to help you more effectively.

Family and Friends

Talk openly with a trusted family member or close friend. The support of someone close to you is the greatest strength when overcoming a problem.

Professional Advice

Consulting a mental health professional or behavioural therapist is an important step. Reach out to mental health service providers in Bangladesh.

Questions and Answers

Questions About Responsible Gaming

You must be at least 21 years old to open an account and take part in any game or betting activity at fb 7. Age is verified at the time of registration, and any account found to belong to a minor is closed immediately.

Yes. Any funds in your account before self-exclusion is activated can be withdrawn under the normal process. However, no deposits or gameplay will be possible during the exclusion period.

You can set a deposit limit from the Settings section of your account. Choose a daily, weekly, or monthly limit. If you need help, contact our 24/7 live chat.

A break is a short-term pause — usually from 1 day up to 6 weeks. The account becomes active again automatically when the period ends. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be cancelled before the period ends.

No, only the account holder can make changes to an account. However, if a family member has concerns about someone's gaming, they can let us know through our live chat — we will look into the matter and take the necessary steps.

Talk openly with family and friends. Consult a mental health professional or qualified counsellor. Hospitals and NGOs in Bangladesh that provide mental health services can offer support. Seeking professional advice is a sign of courage, not weakness.